Cyber emergency? 

Call our SOC Hotline +32 15 14 18 14

Cyber Defence Center

Emergency Incident Response

A cyber incident can strike at any moment and cause serious damage. That’s why we now offer Emergency Incident Response, even for organisations without an existing monitoring solution or pre-existing service agreement.

Our specialised team is available 24/7 to support companies with incidents such as:

  • Malware and ransomware attacks

  • Phishing and social engineering

  • Suspicious login attempts or unusual system behavior

  • Suspicious email activity

  • Abnormal or suspicious network traffic

  • Unknown or suspicious software and scripts

  • Account misuse (including insider threats)

  • Attacks on public IT services (such as websites or external APIs)

 

We’ve seen a sharp increase in demand for rapid and expert assistance. With our support, you can limit damage and accelerate recovery.

How it works

To activate our support, we follow a straightforward process:

1. Get The Emergency IR Agreement

  • Call the SOC Hotline

  • Fill in the Emergency IR Agreement that the SOC team will send you by mail.

2. Send us the agreement and contact details

Email the signed agreement (PDF) together with the contact details (phone number and email address) of all relevant stakeholders to cdc@netleaf.be.

3. Call us for confirmation

After sending the documents, call our Cyber Defence Center at +32 15 14 18 14 to confirm. Please mention that the signed agreement and contact details have been submitted.

Once we have the necessary information, we’ll contact you immediately and guide you through the entire incident response process.

If you have any questions or need more information, don’t hesitate to reach out. Our team is always ready to help.

Looking for continuous protection instead of emergency-only support?
Discover how our 24/7 monitoring services can proactively safeguard your organisation at our Cyber Defence Center.